Responsible Play — Our Standard
Important: Gambling is entertainment that involves the real risk of losing money.
Outcomes are random and there is no guaranteed profit. Please play within your limits. 18+ only.
1) Win–Loss Reality
- Every spin/round is independent and determined by a certified RNG.
- You can win or lose on any session; jackpots are rare and never guaranteed.
- Treat gambling as entertainment, not a source of income or a way to solve financial problems.
- Never chase losses. Take breaks and set clear time and money limits before you start.
2) Money & Bank Safety
- Only deposit discretionary funds you can afford to lose. Do not use rent, bills, or borrowed money.
- Use payment methods in your own name. Third-party payments aren’t allowed.
- Banks and processors can have delays, outages, or reversals. We’ll process promptly, but external networks may add time.
- Chargebacks or suspicious activity can lead to account review, frozen balances, or cancelled bonuses while we investigate.
- Keep your banking and account credentials secure. Contact Support if you suspect unauthorised use.
3) Game Responsibility
- Check each game’s rules and paytable before playing.
- RTP (Return to Player) is a long-run statistical average, not a guarantee for your session.
- Use features like autoplay carefully; they can speed up losses as well as wins.
- If disconnected mid-round, the result is finalised server-side and applied when you reconnect.
4) Tools We Provide
- Deposit / loss limits you can set or adjust anytime.
- Time-outs (cool-offs) for short breaks from play.
- Self-exclusion for longer blocks (account lock for a set period).
- 24/7 Support to help you apply any of the above and explain how they work.
5) Signs to Take a Break
- Spending more than you planned or using money needed for essentials.
- Feeling stressed, hiding play from family/friends, or chasing losses.
- Playing to escape problems, or borrowing to continue gambling.
7) Under 18s
Access is strictly 18+. We perform age and identity checks (KYC). Do not allow anyone under 18 to use your devices or accounts.
8) Our Commitment
- Clear rules, transparent bonuses, and prompt handling of withdrawals and concerns.
- Monitoring for risky behaviour and proactive information about safer-play tools.
- Immediate support if you ask us to limit, pause, or close your account.